How Sosna Solved Double Bathroom Troubles in a 1990s Home Testimonial Video

hi our names are Janice and Jeff and um our renovation with Sosna started because my husband Jeff uh got tired of fixing our kitchen ceiling we had a leak um in our kitchen ceiling due to shoddy workmanship in a bathroom right above it so we decided that we’d renovate the bathroom and while we were at it we’d renovate the other bathroom as well right from the beginning when we first met Andre um we were impressed he was very upfront and honest just in general I think my wife was very happy with Camila because
it gave her all the right choices and all the right advice and that was a very very positive aspect of the whole project knowing that she had someone there who was going to give you different options different advice and you know I think it helped her to make the decisions right from the beginning the guys they put up barriers to prevent the mess from going into the rest of the house they cleaned up after themselves every day well our project manager was he was fantastic I mean we ran into some problems from previous
work we had done and and he handled it in a very professional way made it easy for us to make decisions um kept us completely posted on what was going on and what we were looking at I think the um one of the highlights was also just watching the guys work they were just very very good at what they do and then we met Camila the designer she brought good ideas she listened to our tastes um and then Garth the project manager he was professional he was up front he always let us know what was going on um when he encountered problems he let
us know right away and all the other guys who worked in the house from time to time um you know we were comfortable having them in our house they were nice guys they were all professional as well very pleased with the uh the professionalism of everyone very nice people exceptionally good at their jobs basically in the end um there was nothing that I could criticize and I love my new bathrooms and the only company I would call if I was doing another big renovation is Sosna they made it much easier than it might
have been they made it very comfortable to be around them while they were working they were all very professional very nice people thank you Sosna very much thank you

A Renovation Sparked by a Persistent Ceiling Leak

Janice and Jeff’s renovation journey with Sosna began when a persistent leak in their kitchen ceiling, caused by shoddy workmanship in a bathroom above it, pushed them to take action. What started as a plan to fix one bathroom quickly turned into a decision to renovate both. From the very beginning, the couple was impressed with Sosna’s transparent and honest approach, particularly from Andrei, who set the tone for the entire project.

Exceptional Guidance and Professional Project Management

Camila, the designer, played a crucial role by providing the right choices and advice, which helped Janice make informed decisions with confidence. Garth, the project manager, was praised for his professionalism, especially when dealing with issues from previous work done on the house. He kept the couple fully informed throughout the process, ensuring that every problem was handled smoothly and efficiently.

A Flawless Experience with Impressive Results

The renovation team’s professionalism and attention to detail were standout aspects of the experience. Janice and Jeff were particularly pleased with how comfortable and clean the team kept their home during the renovation. The final result was two beautifully renovated bathrooms, leaving the couple highly satisfied and confident that Sosna would be their go-to choice for any future renovations.

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

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