Logo GTA Best Home Renovation Company
Logo GTA Best Home Renovation Company
416 888 7366

1.0 Privacy Policy OVERVIEW

SOSNA Inc has created this Privacy Policy in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for the Web site: sosna.ca. By accessing, using, and/or downloading materials from these web sites, you agree on your own behalf and on behalf of each entity on whose behalf you act, to the terms of this Privacy Policy and to the practices for the collection and use of your personal information as described below.

2.0 PERSONAL USER INFORMATION GATHERED BY SOSNA Inc

SOSNA Inc does not collect information that personally identifies individuals except when individuals provide such specific information on a voluntary basis. Any personal information that you do provide is protected under the Personal Information Protection and Electronic Documents Act of Canada (“PIPEDA”). This ensures that at the point of collection, you will be informed that your personal information is being collected, and that you have a right of access to that information. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, health, or sex life.

If you are simply browsing the SOSNA Inc web site, no personal information is collected about you. You may be offered the opportunity to have a SOSNA Inc representative contact you directly to provide additional information about our services or products. To do so, we will require additional information such as name, telephone number, and email address.

3.0 AGGREGATION OF USER DATA

SOSNA Inc reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in, and use of, the various sections of its sites so as to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose. Examples of such aggregated information include how many people visited the web site, which pages people visit, and which browsers people use.

4.0 COOKIES

Cookies are small text files that identify an individual computer’s browser entering a web site. They allow the site to track that browser’s movement through the site over several sessions. SOSNA Inc may use cookies to track how our visitors use the web site. Whenever we enable cookies to facilitate your usability of this web site, no personal information will be collected.

5.0 RECEIVING NOTIFICATIONS AND OPTING-OUT OF FUTURE NOTIFICATIONS

From time to time, we notify registered members of the SOSNA Inc web site of new products, announcements, and other updates. If you would like to opt-out, or stop receiving such updates, please use the unsubscribe link provided in the emails or contact us at the address given at the end of this Privacy Statement.

6.0 PUBLIC COMMENTS

This site may contain public forums and/or user commenting which is available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

7.0 CHILDREN’S GUIDELINES

The web site of SOSNA Inc is not marketed or directed towards children. Nevertheless, it is possible for children to publicly post or distribute personally identifiable contact information without prior parental consent within contact forms, etc. No communication, however, will be sent to anyone or information collected from anyone who indicates that they are younger than 16 years old without their parents’ permission.

8.0 SECURITY

SOSNA Inc considers the protection of all personally identifiable information that we receive from our web site customers to be critical to our success. This site has reasonable security measures in place to protect against the loss, misuse and interception by third parties. SOSNA Inc assumes no liability for interception, alteration or misuse of information transmitted over the Internet to or from this site.

9.0 DISCLOSURE OF USER IDENTITY

We do not disclose the identities of our users unless we are legally required to do so.

10. USER QUESTIONS & SUGGESTIONS

Occasionally you may have questions, comments, or suggestions about various aspects of our web site, particularly as they pertain to privacy. We welcome such communications (refer to the Contact section below). Any information provided will be used solely for the purpose of responding to you or improving our web site.

11. CHANGES TO THIS PRIVACY STATEMENT

SOSNA Inc may edit this policy from time to time.

12. CONTACT

Please contact us with any inquiries about our privacy policy: contact@sosna.ca

13. Google reCAPTCHA Privacy Policy

Our primary goal is to provide you an experience on our website that is as secure and protected as possible. To do this, we use Google reCAPTCHA from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). With reCAPTCHA we can determine whether you are a real person from flesh and bones, and not a robot or a spam software. By spam we mean any electronically undesirable information we receive involuntarily. Classic CAPTCHAS usually needed you to solve text or picture puzzles to check. But thanks to Google’s reCAPTCHA you usually do have to do such puzzles. Most of the times it is enough to simply tick a box and confirm you are not a bot. With the new Invisible reCAPTCHA version you don’t even have to tick a box. In this privacy policy you will find out how exactly this works, and what data is used for it.

14. What is reCAPTCHA?

reCAPTCHA is a free captcha service from Google that protects websites from spam software and misuse by non-human visitors. This service is used the most when you fill out forms on the Internet. A captcha service is a type of automatic Turing-test that is designed to ensure specific actions on the Internet are done by human beings and not bots. During the classic Turing-test (named after computer scientist Alan Turing), a person differentiates between bot and human. With Captchas, a computer or software program does the same. Classic captchas function with small tasks that are easy to solve for humans but provide considerable difficulties to machines. With reCAPTCHA, you no longer must actively solve puzzles. The tool uses modern risk techniques to distinguish people from bots. The only thing you must do there, is to tick the text field “I am not a robot”. However, with Invisible reCAPTCHA even that is no longer necessary. reCAPTCHA, integrates a JavaScript element into the source text, after which the tool then runs in the background and analyses your user behaviour. The software calculates a so-called captcha score from your user actions. Google uses this score to calculate the likelihood of you being a human, before entering the captcha. reCAPTCHA and Captchas in general are used every time bots could manipulate or misuse certain actions (such as registrations, surveys, etc.).
You can find out more about reCAPTCHA on Google’s Developers page at Google reCAPTCHA Documentation
. While Google do give more detail on the technical development of reCAPTCHA there, they have not disclosed precise information about data retention and data protection. A good, basic overview of the use of data however, can be found in the company’s internal privacy policy at Google Privacy Policy

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

29 Questions Homeowners should ask
to avoid common mistakes when selecting a renovator

Key Questions

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Buyers Guide

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