Exceptional Kitchen and Dining Room Remodel: A Client’s Experience with Sosna Inc. Testimonial Video

00:01
Hello my name is Sheila Winnick, I want to talk a little bit about my renovation in my kitchen and dining room area, I first found out about Sosna through his brochure, the buyer’s guide for selecting a contractor.
00:23
I found the guidelines in this to be very very helpful, and done with integrity. When I finally met Andrei the owner and contractor, I was very impressed by how he conducted our meeting. He first asked me about my lifestyle, “what did i do in my home?”, “how did i spend my time with my family?”
00:48
I found this an interesting concept, because nobody from the other contractors had ever asked me what I was doing with my home. From that he was able to determine what kind of work needed to be done. I was also impressed with his honesty when I suggest doing certain things, and he would say “you don’t need to spend money to do that, that’s not necessary”
01:11
Other contractors were gladly willing to do anything to make the extra money. They brought in engineers and tradesmen all before any work was started. The tradesmen were here, all the materials were bought so we didn’t have to wait for anything later on. Workers that came here, all came on time. They were all professional, they cleaned up afterwards.
01:42
They never left a mess. I never had one day when somebody wasn’t here. Every day was useful, every day was productive. We were able to live in the house and not have to worry about dirt coming into the rest of our home. They were very respectful about our property.
02:00
And we really appreciated that was that they had a site manager and a project manager who addressed any of our concerns along the way. They were readily available to us. We were given a pre-construction checklist before the work began so we knew exactly what would be happening. We were told that the work would be done on a certain date
02:23
and to our delight it was done way before that date, everything was done and completed. Any small details that needed to be touched up were looked at afterwards with no problems, it was really wonderful.
02:39
I was very pleased to have Sosna give me a binder at the end of the work that had my warranties, the specs, the invoices, how to care for my kitchen, everything was there for me at the end.
02:52
I was pleased to be told that I’m going to have 2 year warranty on the job and that this company is not a vanishing act. They will be here for you. And I have seen that time and time again with them. Thank you Sosna, I’m very happy with the job.

A Thoughtful and Honest Approach

When Sheila Winnick decided to remodel her kitchen and dining area in North York, she found Sosna through our buyer’s guide for selecting a contractor. Impressed by the integrity of the guidelines, she chose to meet with Andrei, our owner and contractor. Sheila was struck by his thoughtful approach—unlike other contractors, Andrei asked about her lifestyle and how she used her home before making any recommendations. His honesty in advising against unnecessary expenses further solidified her trust in our team, setting the stage for a successful renovation.

Professionalism and Efficiency Throughout the Project

Sosna maintained a high level of professionalism and efficiency throughout the entire remodel. We ensured that all necessary tradespeople and materials were in place before starting the work, avoiding any delays. The workers were punctual, and respectful, and kept the work area clean, allowing Sheila and her family to live comfortably in their home during the renovation. The project was completed ahead of schedule, and any minor touch-ups were promptly addressed, reflecting our commitment to quality and client satisfaction.

Comprehensive Aftercare and Peace of Mind

At the completion of the remodel, Sheila was provided with a comprehensive binder containing warranties, specifications, invoices, and care instructions for her new kitchen. Sosna also offered a two-year warranty on the job, assuring Sheila that we would continue to be available for any future needs. This attention to detail and aftercare demonstrated that we are not just about completing a project but building lasting relationships with our clients. Sheila’s positive experience highlights the reliability and excellence that define Sosna.

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

29 Questions Homeowners should ask
to avoid common mistakes when selecting a renovator

Key Questions

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