A Thoughtful and Honest Approach
When Sheila Winnick decided to remodel her kitchen and dining area in North York, she found Sosna through our buyer’s guide for selecting a contractor. Impressed by the integrity of the guidelines, she chose to meet with Andrei, our owner and contractor. Sheila was struck by his thoughtful approach—unlike other contractors, Andrei asked about her lifestyle and how she used her home before making any recommendations. His honesty in advising against unnecessary expenses further solidified her trust in our team, setting the stage for a successful renovation.
Professionalism and Efficiency Throughout the Project
Sosna maintained a high level of professionalism and efficiency throughout the entire remodel. We ensured that all necessary tradespeople and materials were in place before starting the work, avoiding any delays. The workers were punctual, and respectful, and kept the work area clean, allowing Sheila and her family to live comfortably in their home during the renovation. The project was completed ahead of schedule, and any minor touch-ups were promptly addressed, reflecting our commitment to quality and client satisfaction.
Comprehensive Aftercare and Peace of Mind
At the completion of the remodel, Sheila was provided with a comprehensive binder containing warranties, specifications, invoices, and care instructions for her new kitchen. Sosna also offered a two-year warranty on the job, assuring Sheila that we would continue to be available for any future needs. This attention to detail and aftercare demonstrated that we are not just about completing a project but building lasting relationships with our clients. Sheila’s positive experience highlights the reliability and excellence that define Sosna.