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Mississauga Home Renovation Success Story: How Sosna Delivered Excellence Testimonial Video

[Music] hello my name is Eugene this is my wife Martha our house in Mississauga was built in 1965. we like our neighborhood and so moving was not an option but we decided to do a certainly a renovation it needed a redo of the kitchen and family room we did a lot of reviews about renovation contractors and decided to meet with one of the most highly notated Renovators and that was Sosna that first meeting with Andrei was just the beginning of what was a completely positive renovation experience when we met with Andrei the first time he
spent a lot of time looking at the layout layout of the house he asked a lot of questions about what we needed what we wanted and what was realistic once we developed a scope and budget and timeline we signed on with Sosna next came Camilla Camilla was our wonderful designer she spent a lot of time listening to her ideas and providing Solutions she was very mindful of the budget that we had and was very very careful to listen to our concerns and was very sensitive to our ideas the culmination of Camilla’s work was a
book that detailed the project to the very smallest and most precise details of the project once we signed off on that book then that’s when the construction began next came Roman project manager and Adam our site manager both of these guys were very accessible and we spoke with them on a regular regular basis they were very reassuring that the project was proceeding as planned and the timelines were being met exactly for us and for me especially that was very important because one week after the renovation began I had a triple bypass
surgery and we were spending my recovery time in an Airbnb so we were out of the out of the house once I was mobile we were able to come back to the house on a regular basis and we noticed what a wonderful job was being done also that the workers were so precise they vacuumed each day and the tools are ready to proceed for the next day’s work and as it happened uh Roman was right we got into our house exactly as planned thank you part of this wonderful renovation story we were always able to have access to Roman and Adam and this was really
significant because you know the renovation was over however we did come across a few problems not with the renovation but with uh little glitches in in in specifically in the wall where our fireplace used to be it became the home of six raccoons and unfortunately we had to we were compelled actually to rescue them but in the rescue there was a gaping hole that was left in our wall so who did we call you guess it must have been Roman and Adam so Adam was able to fix the wall with perfection now moving along to this fall we finally got our
dishwasher installed well wouldn’t you know it’s problems first time we tried it it leaked and of course it left some damage to a part of the kitchen wall again who did we call Roman and Adams So Adam actually finished the repair last week so we were very thankful that they were very gracious about dealing with our problems very promptly and again as with the renovation everything was done neatly quickly and to our satisfaction no problem at all so in our experiences every person that we worked with demonstrated their their
honesty and sincerity commitment to our renovation as a result we can sincerely and honestly say that we thoroughly recommend sasana for anybody that is planning a renovation um as a slogan you can say sasana is a contractor that you can trust so in the end we just want to say thank you yes thank you Sosna for a great experience

Client Testimonial: A Renovation Success Story

Eugene and Martha, long-time homeowners in Mississauga, embarked on a significant renovation of their 1965 home, focusing on the kitchen and family room. After carefully researching and reviewing renovation contractors, they chose Sosna, a highly rated company known for its quality work. Their first meeting with Andrei from Sosna was the start of a positive experience. Andrei took the time to thoroughly assess the house layout and understand their needs and goals, which led to the development of a well-defined project scope, budget, and timeline.

Exceptional Design and Project Management

Camilla, the project’s designer, played a pivotal role by listening carefully to Eugene and Martha’s ideas and concerns. She crafted a detailed project book that outlined every aspect of the renovation, ensuring that all elements were addressed with precision. As the renovation progressed, Roman and Adam, the project and site managers, maintained constant communication with the couple, providing reassurance and ensuring that the project stayed on schedule, even as Eugene recovered from a triple bypass surgery. Their dedication ensured that the renovation was completed on time and to the couple’s satisfaction.

Ongoing Support and Commitment to Excellence

Even after the renovation was completed, Sosna’s commitment to their clients did not end. When unexpected issues arose, such as a hole in the wall caused by raccoons and a leaking dishwasher, Roman and Adam were quick to respond, fixing the problems promptly and professionally. This level of support left a lasting impression on Eugene and Martha, who highly recommend Sosna to anyone considering a home renovation. Their experience with Sosna was nothing short of excellent, confirming that Sosna is truly a contractor you can trust.

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

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