Stress-Free Home Renovation with Sosna: Thornhill Main Floor Transformation Testimonial Video

[Music] okay well my uh my wife and i put off doing renovations for a long time we were intimidated by the whole process it seemed very overwhelming very expensive and that there was a lot of research involved that we just hadn’t done we spoke to several contractors and it was uh something that we had just continued to put off and when we met with Sosna now we felt a different level of confidence the the quote was not the the cheapest quote we got but we had we were given the the confidence that it would actually be accurate oh we uh we
were not living in the house we had to do the entire kitchen the whole main floor we moved uh into my in-laws place for a little bit and then we had a rental house but we were constantly checking on the job we were very close in the neighborhood and they were the project managers were always uh enthusiastic to keep us up to date and they’re always in constant communication and that was uh a very important aspect of the the job going in that we weren’t just going to be cut out of the loop and the work was just going to get done
without us knowing what was happening even with the the setbacks and there’s going to be setbacks with every project they they let us know right right away that this would happen that they’ve dealt with everything a hundred times before and we had all kinds of issues that came up and every one of them was dealt with as if they had dealt with them hundreds of times before there was some ongoing issues afterward and they are in constant communication the quote that we were given was pre-pandemic and the work was done
during the pandemic and we found that the uh the amount was actually quite accurate it was remarkable how how closely the numbers were and the the working throughout every stage was very transparent and you were given a very clear sense that they had done this many times before if i have any issues i feel like they’re very approachable even after the job and they’re they’re back in here they’re very enthusiastic about maintaining the relationships and how i feel about the job and one of the things
that they bring from right right from the first meeting uh they they want to know exactly what you’re looking for and the more research that we put into it the more input that we gave them the more accurate our project was and close to our our vision and what we were really hoping for when we set out i i couldn’t have imagined it going more smoothly uh even with all the [Music] the inevitable issues that happen it’s just uh more and more proof that this is the right choice and we were so happy we made it thank you so much Sosna
we really appreciate all the work you’ve done thank you

From Overwhelmed to Overjoyed: Transforming a Home with Confidence

This video testimonial features a homeowner’s journey with Sosna. Initially discouraged by the complexity and cost of renovations, they found reassurance and trust in Sosna’s approach. The homeowner highlights how Sosna’s accurate quotes, open communication, and commitment to client satisfaction made the renovation process smooth and enjoyable.

Continuous Communication and Transparency throughout the Project

Despite the challenges of relocating during the project and unforeseen issues arising, the homeowner emphasizes Sosna’s dedication to keeping them informed and involved. The project managers provided constant updates and addressed setbacks promptly, demonstrating extensive experience in handling renovation complexities.

Long-Term Commitment and Building Trust

The homeowner is impressed by Sosna’s ability to maintain accurate pre-pandemic quotes despite project completion during the pandemic. Additionally, Sosna’s ongoing communication and focus on client satisfaction ensure a positive experience even after the project’s completion.

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

29 Questions Homeowners should ask
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