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Logo GTA Best Home Renovation Company
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Important Questions to Ask Before Hiring a Renovator You Can Trust

Construction Materials And Drawings GTA Best Renovators

If having no delays, no surprises, and no mess during your renovation is important to you, then it is crucial that the Renovator you choose is reputable and can prove to you that he or she will honor these promises and the ones they make to you in the sales process.

Here are the kinds of questions to ask a Renovator when you interview him/her:

  • Can you show a copy of your Building Renovator Licence?
  • What type of renovation projects do you specialize in?
  • How long have you been doing renovations?
  • What is your company’s process for renovations?
  • How many renovations similar to ours has your company completed in the past 3 years?
  • How many of these were finished on time?
  • How many of these clients are on your referral list?
  • Can we contact the homeowners of these renovations?
  • Can we visit and see some of your past and current renovation projects?
  • Does your company take on multiple renovation projects at the same time? If yes, how many at the same time?
  • Who will do the construction work - subcontractors or employees?
  • Will a supervisor be on site the entire day to open/lock up, lead the construction team, make decisions, etc.?
  • What time does your crew start and finish work every day?
  • Do you offer Design services? If so, what does your Design service include?
  • What happens if your Designer has different tastes than us?
  • Can the cost of our renovation change during construction? If so, how and why?
  • Who is responsible to purchase, deliver, inspect and warranty all materials used in our renovation?
  • At what point can you commit to a construction start & finish dates?
  • Can you guarantee a renovation completion date?
  • Do we need a Building Permit for our renovation?
  • Do you provide a construction schedule so that we know what will happen each day throughout the duration of our renovation?
  • What is your process for communicating with us during construction?
  • What is your policy for returning phone calls and e-messages?
  • What is your process if we want to make changes during our renovation?
  • What is your warranty policy?
  • What is your policy for daily clean up and dust control?
  • What is your process for handling disputes?
  • May we see a copy of your Liability Insurance?
  • What are 3 things that make your company different from other renovation companies?
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The Buyer's Guide to Selecting a Quality Home Renovator

We trust you will find this checklist helpful. If you do not yet have a copy of our Buyer’s Guide to Selecting a Renovator, please feel free to download a copy at the bottom of our website.

We wish you tremendous success finding the Renovator who is right for you.

Enjoy

Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

29 Questions Homeowners should ask
to avoid common mistakes when selecting a renovator
Key Questions

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Buyers Guide

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