A Promised Experience Delivered
When our clients, Hampton and Claire, decided it was time to renovate their long-awaited master ensuite in Markham, they turned to Sosna for a project that needed to meet high expectations. From the initial intake interview with Andrei, the couple felt confident in our promises, which we not only fulfilled but often exceeded. The team consistently demonstrated ownership and care, treating the home as if it were their own. This attention to detail and commitment to excellence resulted in a seamless seven-week renovation process that left the clients extremely satisfied.
Effortless Communication and Professionalism
Throughout the project, our clients appreciated the clear and consistent communication from the Sosna team. Daily updates and punctuality ensured that the couple always knew what to expect, creating a stress-free experience. The work area was kept impeccably clean, to the point where they sometimes didn’t even notice the team was there. This level of professionalism and respect for the client’s home was a key factor in making the renovation process smooth and enjoyable.
Design Expertise and Innovative Solutions
Working with our designer Anna was a highlight for the clients, who were initially apprehensive about the design process. However, the designer’s ability to quickly understand their needs and present suitable options made decision-making easy and efficient. One of the most impactful changes was the 90-degree rotation of the shower, which maximized space and greatly improved the functionality of the ensuite. The clients are now thrilled with their beautifully renovated bathroom and look forward to enjoying it for many years to come.
