Building Trust Through Consistent Communication
After living in their Thornhill home for 30 years, our clients decided it was time for a significant renovation. They wanted a bigger kitchen and family room while reducing the size of their living and dining areas. When they met with Andrei from Sosna, they immediately felt comfortable and trusted us with the task of updating their beloved home. Andrei’s consistent communication and punctuality, such as calling exactly when promised and arriving precisely on time for meetings, built the foundation of trust that carried through the entire renovation process.
Managing a Stressful Process with Expertise
Renovating a long-loved home can be stressful, but Sosna was there to manage every step. Our team guided the clients through the entire process, from the initial design stages with Olga, who helped them envision the possibilities, to addressing concerns as they arose. The meticulous approach of spelling out and signing off on every detail and finish gave the clients confidence that they would achieve the results they desired. This careful management made the renovation as smooth as possible, helping to alleviate the inherent stress of such a significant project.
A Home Reimagined to Perfection
The result of the renovation was a home that exceeded the clients’ expectations. They now enjoy a spacious, beautifully designed kitchen and family room that suit their current lifestyle. The finishes chosen with Olga’s guidance came together seamlessly, creating a space that feels both functional and elegant. The clients are thrilled with their updated home, particularly the kitchen, which has become a favorite spot for cooking and baking. Sosna Inc. is proud to have delivered a renovation that not only met but surpassed the clients’ vision, making their home a place they love even more.
