29 Questions Homeowners should ask
to avoid common mistakes when selecting a renovator
Love your Concord neighbourhood but frustrated by a cramped, dated kitchen? Skip the hassle of moving or unreliable contractors. We provide stress-free renovations, respecting your peace of mind so you can fall back in love with your forever home.
It’s no secret that the renovation industry can be intimidating. You’ve probably heard the horror stories of broken promises, disappearing tradespeople, or final bills that look nothing like the initial estimate. Homeowners in Concord who partner with SOSNA do so because they value certainty and peace of mind above all else.
We start by simply sitting down with you and listening. What frustrates you most about your current space? What is your ultimate vision? Once we truly understand your needs, we advocate for you. We provide a comprehensive kitchen design, a step-by-step timeline, and a guaranteed fixed-price proposal before any walls are opened. No surprises, no hidden fees. Just a clear, highly structured path forward.
Your kitchen shouldn’t just look beautiful; it needs to survive the reality of your daily routine. Are you bumping elbows trying to prep dinner? Are you overwhelmed by cluttered counters because of a lack of smart storage? Before we draw up any plans, we want to know how you operate. We design specifically to cure those daily headaches, creating a layout that naturally supports this new, exciting chapter of your life.
When a space is fundamentally broken, surface-level updates aren't enough. Taking a kitchen right down to the studs can feel deeply overwhelming, but you won't be navigating it alone. We safely guide you through the entire process of a complete overhaul. By managing the layout changes, plumbing, structural updates, and finishing touches completely under one roof, we take the heavy mental load off your shoulders and keep the chaos out of your living space.
Are you tired of digging through dark, awkward cabinets to find a single pot? Your storage should work for you, not against you. We help you eliminate the clutter by designing custom cabinetry that perfectly houses your unique inventory. Just as importantly, we expertly layer task and ambient lighting so you never have to prep a meal in a shadowy corner again.
You want a breathtaking space, but you also need one that doesn't require constant tiptoeing. We know that walking into a showroom and staring at hundreds of materials can be incredibly overwhelming. Our design team holds your hand through the selection process, helping you filter out the noise. We guide you toward stunning, durable options like quartz or granite that offer the high-end aesthetic you desire without the high-maintenance upkeep.
Technology should simplify your life, not complicate it. If you're curious about modernizing your kitchen but feel overwhelmed by the sheer volume of gadgets on the market, we can help. We thoughtfully weave intuitive, energy-efficient enhancements into your design, like whisper-quiet ventilation or automated lighting, so they quietly solve problems in the background without requiring a tech manual to operate.
The wrong flooring shows every footprint, and harsh lighting can make a room feel cold. You shouldn’t have to compromise your comfort for the sake of style. We walk you through foundational choices that are safe, durable, and easy to clean, pairing them with warm, layered lighting to ensure your kitchen always feels like an inviting sanctuary.
You aren't looking for a cookie-cutter kitchen; you want a space that feels uniquely yours and is worthy of an architectural magazine. If you have difficulty visualizing the end result, don't worry. Our design team curates materials, colours, and textures that reflect your personal taste, and we use detailed 3D renderings so you can actually "see" and feel confident in your new kitchen before we ever pick up a hammer.
We know that handing over the keys to your home requires immense trust. Our clients aren’t looking for a rushed job; they are looking for a reliable partner to shoulder the stress of renovating. Here is how we protect your investment and your sanity:
































































































Let’s be honest: deciphering city zoning bylaws and managing paperwork is the last thing you want to spend your free time doing.
We absorb the entire burden of engineering documents, permit applications, and city inspections, ensuring your family’s home is structurally safe and entirely compliant without you having to make a single trip to city hall.
Anxiety during a renovation usually comes from not knowing what happens next. To protect your peace of mind, we guide you through a highly structured, predictable roadmap:

We start by simply listening. We discuss your frustrations with your current space, your fears about the process, and what you truly need from your home.

We cure decision fatigue by presenting detailed 3D renderings, allowing you to visually step into your new kitchen and feel completely certain about your choices.

We eliminate budget anxiety. You receive a comprehensive proposal with a detailed description of the work so you know exactly what your total investment will be.

We protect your daily life. Our in-house pros work under a dedicated supervisor, maintaining a meticulous, dust-controlled site so the project progresses beautifully.

We don't vanish after the final invoice. You officially become part of the SOSNA family, gaining exclusive access to our handyman services for future small jobs and maintenance.
Taking the first step is often the hardest part, but you don’t have to have all the answers right now. Let’s just have an honest conversation about what isn’t working in your home and how we can fix it.
Book a consultation with us today. We’ll listen to your concerns, evaluate your space, and help you map out a clear, stress-free path to a kitchen you genuinely love coming home to.
Trustindex verifies that the original source of the review is Google. I have just completed a total condo renovation with Sosna and am so very impressed with the whole experience and the finished product. From exceptional project management, innovative creative design, proactive problem solving, effective communication and attention to detail, Sosna delivered and exceeded my expectations. When searching for my renovation contractor, I did my homework and wanted a reliable & reputable company who would deliver my home back to me on time & on budget - Sosna delivered and, at times, overdelivered. I cannot thank Andrei & team, especially Leo, Roman, Gus, Daniel L, Daniel M, Olga & Rosie. You are all truly exceptionally talented, kind, considerate professionals that I was honoured to meet and work with. Wishing you all the best!Posted on Catherine SmithTrustindex verifies that the original source of the review is Google. Working with Sosna on our home renovation (Kitchen and main floor renovation) was an incredible experience! Our designer Camila really brought our dreams to live and helped us maximize and vastly improve our space. The construction crew were unbelievably meticulous, dependable and pleasant to work with. I would whole heartedly and strongly recommend working with Sosna for any renovation that may be required in your home.Posted on Luke CarrTrustindex verifies that the original source of the review is Google. We have loved our home for the last 10 years, but it was time to make some much-needed changes. The layout wasn't maximizing the space, and we found ourselves in one of those 'love it or list it' dilemmas. After researching and meeting with a few renovation companies, we chose to go ahead with Sosna. Their process resonated with us, and we felt they were trustworthy, honest, and reliable. All of that continued to be true through the process and we witnessed their strong commitment to the project and timelines. Starting with the design phase, we had weekly connects with the designers (Chantal and Daniel) that were fun and stress-free. They understood our style and we felt engaged and heard through the process. Our project was fairly big, involving a new kitchen, laundry room, master bath, and adding a new bedroom in our open-to-above great room. Roman and Vitali oversaw the construction phase, keeping us informed along the way. The house was kept tidy and very clean for a project of this size. They were very respectful of our property and the neighborhood. During construction, some minor adjustments were needed to the original plans. However, the team handled these with careful consideration and thoughtful decision-making. They were present on-site daily, often putting in extra hours to stay on track. The quality of their workmanship and attention to detail were impeccable. The results speak for themselves – we couldn't be happier. Sosna's expertise and knowledge shine through in the incredible outcome. Our home feels rejuvenated, reflecting our style and needs, perfectly!Posted on Patrick LuceroTrustindex verifies that the original source of the review is Google. After a thorough search and meetings with several general contractors, we selected Sosna for our recent main floor renovation and we had an extremely positive reno experience, right from the first introductory meeting. Care, commitment and courtesy characterized our interaction with each team member, from office staff to site crew and tradesmen and company owner. Indeed, Sosna is a general contractor you can count on to manage the whole process well and deliver great quality workmanship on time and on budget. Our project consisted in renovating the main floor and creating an open concept by removing a structural wall. We lived in the house and worked from home during the 3 months construction period. The team was very punctual and ensured disturbances were kept to a minimum, keeping us updated on what is going to happen next day and overall status. Everyone coming to the job site showed respect and care for us and for our entire property. The work area was separated with plastic walls from the rest of the house and floor protections were laid out to reduce construction debris and dust; the job site was always thoroughly cleaned at the end of the day. The designer, Olga, really understood who we are and what we want to achieve, putting together the design and documenting every detail. We loved that she gave us her honest opinion on our wants, and that she balanced our budget with the quality of selected materials. Her design made every inch of our kitchen beautiful and most importantly, very functional! Gus (site lead) and Davit (site supervisor) were the best you could ask for: skillful, meticulous, finding creative solutions and finishing the smallest details to perfection. They closely worked with every assigned crew member and trade person to ensure the level of workmanship and attention to detail was kept at the highest level. Gus was happy to share with us better ways to maintain our house and the newly introduced finishes. We became so close and appreciated his experience so much that he was the first to call, one late Friday evening, about a heater pipe burst, not related to the reno. Gus answered our call and kindly walked us though the temporary mending process, then arranged for the additional work to be done by the plumber ASAP. We saw first-hand the care and pride he put in his work, and the patience with us; we will be forever thankful. Roman (project manager) visited the site often and intervened as needed to ensure the few issues that came up during construction were quickly resolved to our satisfaction. Even though we were in the final days of detailing when we mentioned we weren't 100% in love with the way the mudroom sink looked, Roman and Gus discussed an alternate solution and moved the sink (less than 1”!) and redid the back wall. It looks perfect! We’ve been enjoying our “new” 80s house for little over 2 months and we love it each day more and more. We highly recommend Sosna to anyone who might want to remodel their home.Posted on Simona Duka-KispalTrustindex verifies that the original source of the review is Google. The team at Sosna transformed our house with skill and efficiency. They really took time to understand our needs and are very attentive to details. Although the price is above market average, the services and quality of work worth every penny. As busy working professionals, we only made occasional visit to the contraction site. The team was always on schedule and actively communicated with us during the construction. The outcome is amazing. Special thanks to Chantal, Daniel, Leo and Gus, they truly make this a smooth experience.Posted on J CaiTrustindex verifies that the original source of the review is Google. We just want to add to our first review from 2019.@Johnny Cai It has been over 4 years since our renovation! We were so happy with it then and are still loving it now. It was a great experience working with Sonsa. We recently had an issue with our kitchen sink. We reach out to Andrei and within 24 hours someone was at our house to fix it. The level of service is above and beyond. The commitment to their customers is outstanding. We recommend Sosna to all our friends and family! Thank you Tracey & JohnPosted on tracey caivanoTrustindex verifies that the original source of the review is Google. In 2022, my wife and I decided to finally take the plug and totally renovate our home. Sosna was the fourth company we met with and I can honestly say "save the best for last", is referring to Adrei and his amazing team. To this day my wife and I couldn't be happier with the transformation of our home, and with the relationship we gained with Andrei and his team. Everyone who walked into our home during the renovation were professional and very respectful of our home. We would like to especially thank, Chantal (Designer), Loe ( project manager) and Sergiy (supervisor) you guys truly made the renovation a wonderful experience. Andrei thank you again, and your wonderful team.Posted on Perry ChristopoulosTrustindex verifies that the original source of the review is Google. I wish to say first that I rarely give anyone a 5 star rating. In this case we have used Sosna Inc. to design and renovate our master bedroom bathroom; and ended up with a perfect result. Not only is it beautiful to look at; but cost stayed within budget. I also want to add that the individuals who worked on the project were easy to talk to. They responded well if you asked them to something different/extra. It was magical how they left for the day, and made sure that everything was cleaned up (as if no one had worked there. I can assure you that on any future projects, I will gladly use Sosna again.Posted on Marv WainbergTrustindex verifies that the original source of the review is Google. Sosna renovated my kitchen and bathrooms a few years ago and my experience was the best. I recommended a friend who also decided to hire them for the renovations in their house. Not only Sosna gave me a voucher for the Keg but they also gave me a handyman for the day. Boris came and helped me fix a lot of things around the house. Boris is the best handyman ever. Once you hire Sosna services you become part of their family. Thank you Sosna for making me a happy customer and member of your family!Posted on Paulina RoitmanTrustindex verifies that the original source of the review is Google. 6 years later and our renovation still looks awesome! I've referred multiple friends to speak with Andrei and his team and feel confident in the Sosna team to deliver the highest quality. If we had to do it again, we'd sign up with Sosna in a heartbeat. Keep it up!Posted on B P
If you are located outside of Concord, we are still here for you. We proudly partner with homeowners across Richmond Hill, Markham, North York, Thornhill, and the Greater Toronto Area, delivering the exact same structured guidance, fixed-pricing certainty, and respectful project management.
A major kitchen remodel in Concord typically runs between $60,000 and $100,000. We know that budget ambiguity is stressful. That’s why we take the time to deeply understand your needs first, providing a crystal-clear, guaranteed fixed-price quote before any construction begins.
Whether you have a strict deadline because of out-of-town guests or a major family milestone, we guarantee that we start and finish on time. Always. The vital planning phase takes a bit of time upfront, but this precision is exactly how we prevent delays, ensuring the actual construction phase stays tightly on schedule.
If we are moving plumbing, altering electrical panels, or changing the structural layout, a permit is usually required for your safety. But you won’t have to worry about it. We handle all the paperwork, engineering drawings, and city communications to ensure your home is fully up to code.
Look for a partner who prioritizes transparency over a quick pitch. You want a team with a proven track record, an in-house crew that respects your privacy, and most importantly, a fixed-price guarantee. We offer all of this because we believe you deserve an advocate who protects you from delays, miscommunications, and financial surprises.
While a beautiful new kitchen certainly boosts property value, we actually find that most of our clients aren’t looking to sell, especially not after we’re done! Most of the homeowners we work with have lived in their homes for 15 to 20 years, love their neighborhoods, and are renovating specifically so they can stay in their homes forever. For them, the true value is in creating a space that perfectly fits their current lifestyle.
To get the best return on your emotional and financial investment, focus on curing functional headaches. Improving the layout for better flow, investing in highly durable custom cabinetry, updating to low-maintenance countertops, and ensuring excellent lighting always provide the strongest value for your daily life.
Let’s connect and make your vision a reality! Our team is dedicated to understanding your unique needs and providing personalized renovation solutions that align with your vision and budget.
Questions to Ask Before Selecting a Contractor
Avoid the most common mistakes homeowners make when selecting a Renovator.
"*" indicates required fields