Comprehensive Project Handovers with Sosna’s Reno Reference Binder Video

August 2, 2024

Video Transcript

00:01
[Music] hi my name is Andrei I am the owner of sna and today I wanted to share with you what we give each client at the end of the project uh we call it the Rena reference binder it’s a big book with all of the information about the project in one place and this Randa reference binder is kindly created by our wonderful office Rosie hi so this is our binder uh you can see this is how it looks it’s a book everything about the project in one place here we have notice of completion that’s when we finish a project we um we
00:47
fill out this form if there’s any outstanding items we will list them here and that means that the project is officially completed and our warranty starts and here we have uh a document asking uh uh for your review online so that what you think about your experience with us and then here we have different tabs for all the information relating to your project we have warranty uh we have maintenance tips we have different manuals for your appliances and for your fixtures uh in this project particularly we had wall
01:21
oven we had Ranch Hood cooktop fridge dishwasher and then we had a list of all of the finishing materials like tile flooring accessories mirrors light features everything is listed here installation manuals manufacturer specs so that if we ever need to replace something or fix something everything is in one spot we also have design drawings here and we also have invoices uh I don’t know why they our clients would need them but they’re here just in case so here we have warranty uh where we have a official form where our
02:00
client cents fill out if there is any items that need to be adjusted they go here and they list all the items and then then they just send us an email with all these things and we jump on it we also have maintenance tips uh about how to take care of your Cabinetry how to take care of your floors uh humidity in your home all these kind of valuable tips that your home uh stays in good shape for as long as possible uh and we have some documentation from cmhc which is Canadian government and different ideas how to keep your home safe and
02:37
sound and then we have all these um uh like I said uh Appliance and and fixture specifications um and then yeah you can see the oven the cook top and on and on and on and and then we have drawings uh these are the drawings that what was done on your project could can always go back oh actually it’s not a drawings it’s a it’s a collection of all the materials and fixtures that were selected for your project so you know what they are you know manufacturers you know where they came from you could always go back to that and then we also
03:18
have uh drawings here all the drawings that we’ve done for the project with all the dimensions with all the details uh if you ever need anything like that it’s all in one place and it’s all kindly prepared by a wonderful Rosie thank you for watching this video

At Sosna, we believe in providing our clients with thorough and organized project documentation, culminating in our Reno Reference Binder. This comprehensive binder is given to clients at the end of each project and contains all the essential information in one place. It includes a Notice of Completion form, which marks the official end of the project and the start of the warranty period. Additionally, we request clients to share their experiences with us through an online review.

The binder is meticulously organized with tabs for various sections, including warranty information, maintenance tips, and manuals for appliances and fixtures. It lists all the finishing materials such as tiles, flooring, accessories, and light fixtures used in the project. Detailed installation manuals, manufacturer specifications, and invoices are also included. This ensures that all the necessary documentation is readily available for future reference or if any replacements or repairs are needed.

We also provide valuable maintenance tips to help clients take care of their cabinetry, floors, and overall home environment. The binder includes Canadian government documentation on home safety and the detailed design drawings of the project. Each binder is carefully prepared by our dedicated team member, Rosie, ensuring that every detail is covered. With Sosna’s Reno Reference Binder, clients have all the information they need to keep their homes in top condition and understand every aspect of their completed project.

Author: Rosie Rooke

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