Our Core Values Are More Than Words To Us

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At Sosna, our core values are more than just words on a wall; they’re the foundation upon which our company is built. These principles guide every aspect of our work, from initial planning to final execution. Join us as we delve deeper into the values that make us the Renovator You Can Count On.

Our commitment to organization, honesty, teamwork, empathy, and results-driven work is what sets us apart. Join us as we explore these values and discover how they align with our vision of delivering exceptional renovations that inspire and delight our clients.

The Sosna Vision

 

Transforming Spaces, Elevating Lives

 

The Sosna Mission

 

At Sosna, our awesome team turns outdated homes into stunning, functional spaces, delivering peace of mind through exceptional craftsmanship, on time and on budget, every time. Helping our clients fall in love with their homes again and inspiring our employees to reach their full potential through great learning and growth opportunities.

Sosna Core Values

 

1. Organized and Punctual

 

  • Be on Time:

    Show up when you say you will and get things done on time.

  • Stay Organized:

    Keep your workspace and projects tidy so you can find what you need and avoid mistakes.

 

2. Honesty and Vulnerability

 

  • Own Up to Mistakes:

    Admit it when you mess up so we can fix it and learn from it.

  • Ask for Help:

    Don’t be afraid to ask for a hand when you need it.

  • Do Your Best:

    Always give your best effort, even when no one is watching.

 

3. Team Player

 

  • Work Together:

    Focus on what we can achieve as a team, not just what you can do alone.

  • Stay Positive:

    Keep a positive attitude, even when things get tough.

  • Help Out:

    Be there for your teammates and share your knowledge and skills.

 

4. Care and Empathy

 

  • Respect Others: 

 Treat everyone with kindness and understanding.

  • Be Supportive:

Care about your teammates’ well-being and success.

  • Create a Safe Space:

 Make sure everyone feels comfortable and respected.

 

5. Results Driven

 

  • Get Things Done:

    Focus on achieving our goals, not just on how much work you put in.

  • Stay Focused:

    Don’t let distractions get in the way of what you need to accomplish.

  • Be Flexible:

    Be willing to adjust your plans as needed to reach your goals.

 

Want To See These Values In Action?

Hear firsthand from our past clients how our core values have driven our commitment to delivering results

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Before we lift a hammer, you’ll receive a detailed construction schedule that outlines exactly what will happen each day in your home. This transparency ensures you know exactly what to expect and when so you can plan your life around the reno accordingly. 

Our project managers provide weekly updates, address any questions or concerns, and ensure everything proceeds according to plan.

Your project is led by a dedicated supervisor who is on-site every single day from start to finish. Unlike some contractors who juggle multiple projects simultaneously, our supervisors focus solely on your renovation, ensuring your project receives their undivided attention.  This dedication translates into a smoother workflow, fewer errors, and a higher-quality finished product.

Our in-house team of skilled tradespeople is the backbone of our renovation process.  They are not only experts in their respective fields, but they also take immense pride in their work.  They treat your home with the utmost respect, keeping it clean, using only the finest materials and following the highest construction standards. This commitment to quality craftsmanship ensures a beautifully executed renovation that will stand the test of time.

We are renowned for consistently finishing projects on time or even ahead of schedule. This is a rarity in the renovation industry, where delays are all too common.  By meticulously planning every detail upfront and having a dedicated team focused solely on your project, we can avoid unforeseen obstacles and keep your renovation on track.

Go here to see our complete Renovation Process

Renovate

Your renovation journey should be exciting, not stressful. Thanks to our detailed planning and skilled tradespeople, there are no surprises at the end—just pure joy. Our clients are often overwhelmed with happiness during the final walkthrough, and we’ve even witnessed a few happy tears! Many tell us they actually enjoyed the renovation process and will miss our team! 

Even after your renovation is complete, our commitment to your satisfaction continues. We offer a 2-year warranty on all our work and take it very seriously. Every non-urgent warranty request is addressed within two business days. This ensures that any issues are resolved quickly and efficiently so you can continue to enjoy your beautiful new space without a worry in the world.

Our clients often return to us for future projects because they know we’re there for them long after the job is done. We love hearing from them, even if it’s just for a minor repair—it’s a chance to show you how much we care. 

We aim to “wow” you with our service so you’ll confidently recommend us to your friends, family, and colleagues.

We understand how hard it can be to find reliable help for small jobs, so we go the extra mile for our clients. While we don’t offer these services to the general public, we’ll gladly help you with anything your home needs, even after the warranty expires—whether it’s mounting a picture or fixing a leaky faucet. 

Our goal is for you to enjoy the process, love the result, and have complete peace of mind knowing we’re just a phone call away.

Five years after we remodeled her Thornhill home, one of our wonderful clients told us, “Every day, I come home from work, and I can’t believe this is my house!”  That’s the feeling we strive for with every project.

We want you to feel that same joy and pride in your home now and for years to come.

See for yourself what other homeowners are saying about Sosna – renovation testimonials

Quote

Estimating renovation projects inherently involves some guesswork, but we take steps to minimize it as much as possible. Here’s how:

Crystal-clear Design Drawings: Our meticulous drawings go beyond basic sketches and floor plans. They include precise measurements, elevations, sections, and details with specifications for materials and finishes and clear layouts for plumbing, electrical, and mechanical systems. This level of detail allows us to calculate material quantities and labor hours more accurately.

Upfront Material & Fixture Selection: We work with you to select all materials and fixtures – tiles, flooring, cabinets, countertops, accessories down to the door knobs on your cabinetry – before finalizing the quote. This eliminates the need to estimate costs based on allowances, reducing the potential for surprises later.

Thorough Inspections: Before finalizing the quote, we thoroughly inspect your home’s structure, plumbing and HVAC systems, and electrical wiring. This uncovers potential unseen issues that could impact the project scope, cost, and design. By identifying these issues upfront, we can factor them into the quote, avoiding unexpected cost overruns during construction.

Only after we complete all the above-mentioned steps do we provide a fixed-price quote that we guarantee will not change during construction.

Design

It all starts with a simple, no-pressure conversation – a phone call or Zoom chat. We believe in finding the right fit for both of us. Not every project or homeowner is the right fit for every contractor, and not every house is feasible to renovate. We want to quickly understand your vision, budget, and priorities, and see if we can add value to your project. If not, we’ll happily refer you to a company that might be a better match. If it seems like a good fit, we’ll schedule a free in-home consultation to discuss your project in more detail. This is our opportunity to exchange ideas, share our expertise, and offer honest advice on how best to bring your vision to life.

Consult

As the saying goes, “An hour of planning can save you 10 hours of doing.”  We take this philosophy to heart at Sosna. Our designers and construction experts collaborate and work closely with you to create highly detailed plans and renderings, leaving no detail to chance.  We meticulously consider every element of your project, from layout and materials to lighting and fixtures. 

Our designers educate you on the pros and cons of every element or fixture, helping you make the right decisions.

This upfront investment in planning ensures a smooth and seamless renovation experience, free of surprises and last-minute changes.

Go here to see our Design Steps

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