29 Questions Homeowners should ask
to avoid common mistakes when selecting a renovator
You’ve spent the last 15 or 20 years building beautiful memories in your Richmond Hill home, and you know you want to stay right where you are. But as life changes, maybe your kitchen just isn’t working for you anymore. We help guide homeowners like you through a carefully planned, completely stress-free remodelling journey so you can finally enjoy the functional, forever space you truly deserve.
Let’s be honest: it’s very common to feel anxious about renovating, especially if you’ve had a bad experience with contractors in the past. Inviting a crew into your personal sanctuary can be overwhelming. Homeowners in Richmond Hill partner with us because we focus entirely on your peace of mind, replacing the typical contractor ego with genuine empathy and deep organization.
Instead of leaving you guessing about when the job will finish or what the final bill will be, we sit down together to understand exactly what frustrates you about your current space. Then, we build a rock-solid plan and provide a fixed-price contract long before the first day of demolition. Your comfort and security are always the true blueprint.
Your home has evolved right alongside your family over the years. With the kids growing up and perhaps starting their own lives, the frantic morning rushes might have shifted to peaceful weekends or hosting large holiday dinners for your adult children. We don’t just swap out your old cabinets for new ones; we completely reimagine the floor plan around your needs. By taking the time to understand your unique daily routines and how you want to use the space, we design a custom kitchen layout that effortlessly supports this exciting new chapter of your life in Richmond Hill.
When your kitchen's layout is fundamentally awkward or cramped, making minor cosmetic tweaks is usually just a band-aid. We know that tackling a complete, down-to-the-studs remodel sounds like an exhausting disruption, but it really doesn't have to be. We take the heavy burden of a massive overhaul off your shoulders. From complex plumbing and electrical work to final trim details, our unified team handles every moving part. We tightly manage the mess and the daily stress, so you never have to feel like you're living in a chaotic construction zone.
There are few things more frustrating in a kitchen than constantly bending, reaching, and reorganizing just to pull out a single baking sheet. We eliminate those daily annoyances by engineering custom cabinetry specifically tailored to your storage needs, making everything easily accessible. To bring the whole room to life, we expertly design layered lighting, ensuring you always have bright, clear illumination for meal prep and a warm, inviting glow when it's time to relax.
Selecting finishes shouldn't feel like a high-pressure test that leaves you second-guessing your choices. Stepping into a massive tile-and-stone showroom is an easy recipe for decision fatigue and overwhelm. That is why our interior designers are here to act as your personal sounding board. We help quiet the noise, gently pointing you toward breathtaking, high-performance materials like quartz and granite. You get that luxurious, magazine-worthy aesthetic without accidentally signing up for hours of weekly maintenance.
A modern kitchen should work quietly in the background to help your day run more smoothly. If you are intrigued by smart appliances or automated lighting but dread the thought of navigating complicated setups, we have you covered. We seamlessly integrate user-friendly, energy-efficient technology, such as touchless fixtures and silent ventilation, into your space. We make sure your new kitchen is convenient to use and never overly complex.
Your floors see the most traffic in your home, so they need to be very resilient, safe, and easy to maintain. We help you navigate through the best foundational options that will beautifully withstand your daily life while keeping the room feeling grounded and warm. Paired with our thoughtful approach to ambient lighting, we ensure your Richmond Hill kitchen feels like a welcoming retreat, no matter the hour.
You aren't just chasing a trendy look that will feel outdated in a few years; you're looking for a timeless, deeply personal aesthetic that you'll love forever. We know how difficult it can be to visualize the final result when you're just staring at tiny material samples. To cure that design anxiety, our experts create highly detailed 3D renderings of your actual home. You get to see exactly how your new Richmond Hill kitchen will look and flow, giving you full confidence before any construction begins.
Handing over the keys to your home requires immense trust, and we never take it lightly. We are a specialized design-build firm for homeowners who deeply value structure, predictability, and certainty. Here is how we deliver on those promises:
































































































Navigating the City of Richmond Hill’s zoning bylaws and building permit applications can quickly become a stressful, time-consuming chore. We take that burden entirely off your plate. Whether your new design involves structural changes or electrical upgrades, we manage all engineering blueprints and coordinate every municipal inspection, ensuring your forever home is safe, legally compliant, and fully up to code.
The biggest source of renovation anxiety is the unknown. We remove the guesswork and the worry by following a highly organized, completely predictable journey:

We start by simply listening to you. We want to hear what isn't working and how you envision living in your ideal home.

We alleviate decision fatigue by showing you vivid 3D models of your future space, so you can approve every detail with full confidence.

We present a transparent, honest contract. You will know the exact financial investment required, down to the last penny, before we even start.

Our dedicated, in-house crew takes over, keeping your home meticulously clean, minimizing dust, and adhering strictly to our promised schedule.

Our relationship doesn't end just because the dust settles. You gain exclusive access to our SOSNA handyman services for your future home maintenance needs.
Deciding to remodel is a major step, but exploring your options shouldn’t bring you stress. Let’s start with a relaxed, honest conversation about your home and your needs.
Reach out to book a consultation today. We will listen to your frustrations, evaluate your current layout, and show you a structured, predictable path to the kitchen you’ve been dreaming of.
Trustindex verifies that the original source of the review is Google. I have just completed a total condo renovation with Sosna and am so very impressed with the whole experience and the finished product. From exceptional project management, innovative creative design, proactive problem solving, effective communication and attention to detail, Sosna delivered and exceeded my expectations. When searching for my renovation contractor, I did my homework and wanted a reliable & reputable company who would deliver my home back to me on time & on budget - Sosna delivered and, at times, overdelivered. I cannot thank Andrei & team, especially Leo, Roman, Gus, Daniel L, Daniel M, Olga & Rosie. You are all truly exceptionally talented, kind, considerate professionals that I was honoured to meet and work with. Wishing you all the best!Posted on Catherine SmithTrustindex verifies that the original source of the review is Google. Working with Sosna on our home renovation (Kitchen and main floor renovation) was an incredible experience! Our designer Camila really brought our dreams to live and helped us maximize and vastly improve our space. The construction crew were unbelievably meticulous, dependable and pleasant to work with. I would whole heartedly and strongly recommend working with Sosna for any renovation that may be required in your home.Posted on Luke CarrTrustindex verifies that the original source of the review is Google. We have loved our home for the last 10 years, but it was time to make some much-needed changes. The layout wasn't maximizing the space, and we found ourselves in one of those 'love it or list it' dilemmas. After researching and meeting with a few renovation companies, we chose to go ahead with Sosna. Their process resonated with us, and we felt they were trustworthy, honest, and reliable. All of that continued to be true through the process and we witnessed their strong commitment to the project and timelines. Starting with the design phase, we had weekly connects with the designers (Chantal and Daniel) that were fun and stress-free. They understood our style and we felt engaged and heard through the process. Our project was fairly big, involving a new kitchen, laundry room, master bath, and adding a new bedroom in our open-to-above great room. Roman and Vitali oversaw the construction phase, keeping us informed along the way. The house was kept tidy and very clean for a project of this size. They were very respectful of our property and the neighborhood. During construction, some minor adjustments were needed to the original plans. However, the team handled these with careful consideration and thoughtful decision-making. They were present on-site daily, often putting in extra hours to stay on track. The quality of their workmanship and attention to detail were impeccable. The results speak for themselves – we couldn't be happier. Sosna's expertise and knowledge shine through in the incredible outcome. Our home feels rejuvenated, reflecting our style and needs, perfectly!Posted on Patrick LuceroTrustindex verifies that the original source of the review is Google. After a thorough search and meetings with several general contractors, we selected Sosna for our recent main floor renovation and we had an extremely positive reno experience, right from the first introductory meeting. Care, commitment and courtesy characterized our interaction with each team member, from office staff to site crew and tradesmen and company owner. Indeed, Sosna is a general contractor you can count on to manage the whole process well and deliver great quality workmanship on time and on budget. Our project consisted in renovating the main floor and creating an open concept by removing a structural wall. We lived in the house and worked from home during the 3 months construction period. The team was very punctual and ensured disturbances were kept to a minimum, keeping us updated on what is going to happen next day and overall status. Everyone coming to the job site showed respect and care for us and for our entire property. The work area was separated with plastic walls from the rest of the house and floor protections were laid out to reduce construction debris and dust; the job site was always thoroughly cleaned at the end of the day. The designer, Olga, really understood who we are and what we want to achieve, putting together the design and documenting every detail. We loved that she gave us her honest opinion on our wants, and that she balanced our budget with the quality of selected materials. Her design made every inch of our kitchen beautiful and most importantly, very functional! Gus (site lead) and Davit (site supervisor) were the best you could ask for: skillful, meticulous, finding creative solutions and finishing the smallest details to perfection. They closely worked with every assigned crew member and trade person to ensure the level of workmanship and attention to detail was kept at the highest level. Gus was happy to share with us better ways to maintain our house and the newly introduced finishes. We became so close and appreciated his experience so much that he was the first to call, one late Friday evening, about a heater pipe burst, not related to the reno. Gus answered our call and kindly walked us though the temporary mending process, then arranged for the additional work to be done by the plumber ASAP. We saw first-hand the care and pride he put in his work, and the patience with us; we will be forever thankful. Roman (project manager) visited the site often and intervened as needed to ensure the few issues that came up during construction were quickly resolved to our satisfaction. Even though we were in the final days of detailing when we mentioned we weren't 100% in love with the way the mudroom sink looked, Roman and Gus discussed an alternate solution and moved the sink (less than 1”!) and redid the back wall. It looks perfect! We’ve been enjoying our “new” 80s house for little over 2 months and we love it each day more and more. We highly recommend Sosna to anyone who might want to remodel their home.Posted on Simona Duka-KispalTrustindex verifies that the original source of the review is Google. The team at Sosna transformed our house with skill and efficiency. They really took time to understand our needs and are very attentive to details. Although the price is above market average, the services and quality of work worth every penny. As busy working professionals, we only made occasional visit to the contraction site. The team was always on schedule and actively communicated with us during the construction. The outcome is amazing. Special thanks to Chantal, Daniel, Leo and Gus, they truly make this a smooth experience.Posted on J CaiTrustindex verifies that the original source of the review is Google. We just want to add to our first review from 2019.@Johnny Cai It has been over 4 years since our renovation! We were so happy with it then and are still loving it now. It was a great experience working with Sonsa. We recently had an issue with our kitchen sink. We reach out to Andrei and within 24 hours someone was at our house to fix it. The level of service is above and beyond. The commitment to their customers is outstanding. We recommend Sosna to all our friends and family! Thank you Tracey & JohnPosted on tracey caivanoTrustindex verifies that the original source of the review is Google. In 2022, my wife and I decided to finally take the plug and totally renovate our home. Sosna was the fourth company we met with and I can honestly say "save the best for last", is referring to Adrei and his amazing team. To this day my wife and I couldn't be happier with the transformation of our home, and with the relationship we gained with Andrei and his team. Everyone who walked into our home during the renovation were professional and very respectful of our home. We would like to especially thank, Chantal (Designer), Loe ( project manager) and Sergiy (supervisor) you guys truly made the renovation a wonderful experience. Andrei thank you again, and your wonderful team.Posted on Perry ChristopoulosTrustindex verifies that the original source of the review is Google. I wish to say first that I rarely give anyone a 5 star rating. In this case we have used Sosna Inc. to design and renovate our master bedroom bathroom; and ended up with a perfect result. Not only is it beautiful to look at; but cost stayed within budget. I also want to add that the individuals who worked on the project were easy to talk to. They responded well if you asked them to something different/extra. It was magical how they left for the day, and made sure that everything was cleaned up (as if no one had worked there. I can assure you that on any future projects, I will gladly use Sosna again.Posted on Marv WainbergTrustindex verifies that the original source of the review is Google. Sosna renovated my kitchen and bathrooms a few years ago and my experience was the best. I recommended a friend who also decided to hire them for the renovations in their house. Not only Sosna gave me a voucher for the Keg but they also gave me a handyman for the day. Boris came and helped me fix a lot of things around the house. Boris is the best handyman ever. Once you hire Sosna services you become part of their family. Thank you Sosna for making me a happy customer and member of your family!Posted on Paulina RoitmanTrustindex verifies that the original source of the review is Google. 6 years later and our renovation still looks awesome! I've referred multiple friends to speak with Andrei and his team and feel confident in the Sosna team to deliver the highest quality. If we had to do it again, we'd sign up with Sosna in a heartbeat. Keep it up!Posted on B P
Not located right in Richmond Hill? We are still here for you. We proudly offer our structured, stress-free design-build process to homeowners in Markham, Concord, Maple, North York, Thornhill, and the broader Greater Toronto Area.
A comprehensive kitchen overhaul in Richmond Hill typically runs between $60,000 and $100,000. Because financial surprises are easily the most stressful part of any renovation, we eliminate them entirely. After our detailed design phase, we provide a guaranteed, fixed-price contract so you know exactly what your investment covers, without any fear of price creep.
The actual construction timeline is guaranteed. We promise specific start and end dates, and we do not deviate from them. To make this possible, our upfront design, planning, and material-ordering phase takes a little more time. By figuring out every single detail before we ever start demolition, we avoid the delays that plague typical renovations.
Yes, if we are altering your home’s structure, upgrading the electrical panels, or moving plumbing lines, a permit is legally required. You won’t have to lift a finger to deal with it, though. We handle all the architectural drawings and city correspondence to guarantee your home is safe and fully compliant.
Look for a partner who puts your peace of mind and comfort over a flashy sales pitch. A truly reliable contractor provides an in-house crew, so you aren’t dealing with strangers in your home, a portfolio of verified success, and an ironclad commitment to fixed pricing and guaranteed timelines. We built our entire business model around these specific pillars to protect you.
While a beautifully remodelled kitchen undeniably increases resale value, the majority of our clients in Richmond Hill are renovating to stay. You love your neighbourhood and have likely lived in your home for 15 to 20 years. The true return on investment isn’t about selling; it’s about finally creating a comfortable, highly functional space to enjoy for decades to come.
The most valuable upgrades are always the ones that eliminate your daily frustrations. Reconfiguring a cramped layout for a smoother flow, investing in high-quality custom storage to hide countertop clutter, and choosing ultra-durable, low-maintenance finishes will vastly improve your day-to-day life and provide the ultimate return on your investment.
Let’s connect and make your vision a reality! Our team is dedicated to understanding your unique needs and providing personalized renovation solutions that align with your vision and budget.
Questions to Ask Before Selecting a Contractor
Avoid the most common mistakes homeowners make when selecting a Renovator.
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